Serving Select Cities in the Odessa Area
Here at Mega Care, part of what makes us the first choice for heating and cooling services is the fact that we are able to offer personalized service and rapid response times. This is because we know better than to spread ourselves too thin. We are happy to be able to offer our services in Odessa, Midland, West Odessa, and Gardendale, TX. Check out our service area map below and click on individual cities for reviews in your area.
Mega Care Solutions Reviews
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service provider. Customers consistently express high satisfaction with the technicians' professionalism, knowledge, and courtesy. The service is frequently described as prompt and thorough, with many customers appreciating the quick response times, especially during urgent situations like heating failures in cold weather. There is strong appreciation for the technicians' communication skills, with customers valuing how thoroughly issues were explained and options presented. The reviews highlight a personal touch in customer service that made clients feel valued and respected. Many customers indicate strong loyalty to the company, stating they will continue using their services and recommending them to others. The technical competence demonstrated during installations, repairs, and maintenance visits appears to be a significant factor in customer satisfaction. Overall, the sentiment is decidedly positive, with customers expressing gratitude for reliable service and quality workmanship.
Our Local Reviews by City
- Gardendale, TX (5)
- Goldsmith, TX (1)
- Midland, TX (12)
- Odessa, TX (194)
- Pyote, TX (1)
Job Locations and Reviews
Brenda was very nice and explained in detail the services offered. Very professional. She was great. Manny was so nice and knew his business. Very intelligent and got straight to work on my Nest. He was very informative and fixed the problem very quickly. His assistant was very good. I appreciate the work they did. Thanks to them I have heat and air conditioning now. Thanks Emily
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Professional, knowledgeably and personal service. I am grateful knowing I have received the best service and my system is working correctly.
We really appreciate you taking the time to share your feedback with us and the community.
Office staff was super friendly, informative and quick to get someone dispatched to us. Highly recommend Trenton Marks as our technician. He was quick to arrive, super friendly and polite, knowledgeable, and talked us through caring for our ac unit. Our unit was frozen solid and not much he could do until it thaws although he believes our dirty unchanged filter to be the culprit, so change your filter often folks! With that being said, he already took the time to schedule a follow up appointment to clean our unit and thoroughly inspect it for any other issues.
We really appreciate you taking the time to share your feedback with us and the community.
