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About Us

No One Cares More — and we mean it

Learn about Mega Care Solutions — a family-owned, bilingual HVAC & indoor air quality company and proud Daikin dealer serving Odessa & Midland, TX. No one cares more.

Our Story

The company that cares — really

Mega Care Solutions was established in 1970 as S&P Air Conditioning in Odessa, Texas. Owner Toby Franco found the trade as a teenager — when the electrical class filled up, he took the open seat in HVAC, a "compromise" that set the course for his life. His instructor, Bill Whitlock, became a mentor and taught him to honor the trust others place in you: "I'll put my neck on the chopping block for you, but you'll be the one to chop it off."

Toby worked his way up over 21 years at S&P, earned his master electrician license, and purchased the company in 2004. He named it "Mega" from the Greek megas — large, big, or great. For Toby, a man of deep faith, real greatness is found in serving others, and that belief became the heart of the mission: not just to repair or replace equipment, but to serve people with honesty, integrity, and genuine care.

In 2020 he joined the Service Nation Alliance to keep growing as a leader, and soon after rebranded to Mega Care Solutions to reflect exactly who the company had become. Today we're still family-owned and bilingual — we speak Spanish — and a proud Daikin dealer, installing premium, high-efficiency Daikin systems while servicing every major brand. We keep our service area small (Odessa, Midland, and the surrounding Permian Basin) so every neighbor gets the same honest care and fast response.

"We are born for the benefit of others." — Toby Franco

Toby Franco with Chloe, Mega Care Solutions' mascot
Toby & Chloe
Why We Show Up

Our Mission

Mega Care Solutions is dedicated to enhancing our customers' lives and giving them peace of mind by providing the best customer service and comfort solutions.

Where We're Headed

Our Vision

  • Teach teamwork and leadership
  • Care for one another and our customers
  • Provide a clear career path for every team member
  • Grow the company

1970

Serving the Permian Basin

40+

Years Toby in the trade

3

Wins: team · customers · community

24/7

Care Line for members

Our "3 Wins" Promise

Built Around Three Kinds of Care

Everything we do is done to earn and keep your trust — by doing right by our team, our customers, and our community.

Our Team

We believe that if we take good care of our people, they will take good care of our customers.

Our Customers

We treat every home and every service call with respect, honesty, and the mindset of a servant.

Our Community

Odessa and the Permian Basin are home. We show up for our neighbors through Toys for Tots, Children's Miracle Network, the local Chamber of Commerce, MHS Hospital Foundation, and our own ZacOne11 Memorial Fund.

Recognition & Community

Trusted by the Permian Basin — and giving back to it

We put our name behind the same institutions that put their name behind us — and we show up for our neighbors long after the paperwork is signed.

Affiliations & Recognition
  • Service Nation Alliance

    Preferred-vendor member

  • Chamber of Commerce

    Odessa & Midland

  • Business Hall of Fame

    Local recognition

  • Mitsubishi Diamond Contractor

    Manufacturer certification

Community Giving
Zachary Franco — remembered through the ZacOne11 Memorial Fund
Community Legacy

The ZacOne11 Memorial Fund

Our own giving vehicle in memory of Zac — supporting families who need a hand when life hits hardest. Learn the story and how every dollar goes back into the Permian Basin.

Visit the ZacOne11 Fund
Toby Franco with Chloe, Mega Care Solutions mascot

Meet Chloe

Mega Care's four-legged teammate — the unofficial chief of morale, pictured here with owner Toby Franco.

Meet the whole team
How We Operate

Our Core Values

  • IntegrityWe give straightforward advice, fair pricing, and keep our word.
  • CommunicateWe explain options in plain language and keep you updated.
  • ResilienceWe don't quit on tough jobs — we find safe, effective solutions.
  • AccountabilityIf it's not right, we make it right. No excuses.
  • DependabilityYou can count on us to respond, follow through, and stand by our work.

Customer Assurance Pricing

We use a nationally recognized service-pricing system built on data from tens of thousands of repair tasks. You get a firm price for the diagnosis of your system, and once we know the problem, a firm up-front price to fix it — eliminating any surprises when you receive the final bill.

EPA-certified · NATE-trained · Drug-tested · Background-checked

What Drives Us

Values That Show Up at Your Door

Local & Bilingual

Family owned and Odessa-based, and proudly bilingual — we speak Spanish. Call us and you reach neighbors, not a call center.

Done Right

Licensed and insured, with honest pricing and workmanship that stands behind every job — no surprises.

Daikin Dealer

A proud Daikin dealer: we install premium, high-efficiency Daikin systems and service every major brand. We sell the best and service the rest.

Healthier Air

Duct cleaning, UV purification, and filtration so your family breathes cleaner, fresher air at home.

Meet the people who live these values — meet the team or see our guarantees.

No One Cares More!

Ready to feel the Mega Care difference?

Book online, request a free estimate, or call or text us for 24/7 emergency help. A real person answers — because no one cares more.

  • 24/7 Care Line
  • Se Habla Español
  • Family Owned
Call or Text Us(432) 580-6342

Same number for calls and texts. Msg & data rates may apply. SMS Terms