Answers, Straight From the Source

We serve Odessa, Midland, West Odessa, Gardendale, Goldsmith, Greenwood, and Midland Acres — the greater Permian Basin. We keep our service area intentionally small so every neighbor gets fast response times and truly personalized care.

We've been keeping the Permian Basin comfortable since 1970, founded as S&P Air Conditioning. Owner Toby Franco purchased the company in 2004 and later renamed it Mega Care Solutions. We've been family-owned and locally operated ever since — read our story.

We're a proud Daikin dealer, so we install premium, high-efficiency Daikin systems — and we repair and service every major brand. In our words: we sell the best and service the rest.

Yes — we're proudly bilingual. Se habla español, so you always reach someone who can help.

Every technician is EPA-certified to handle refrigerants and works toward NATE certification. We drug-test and background-check every employee, so you can feel safe welcoming a clean-cut, courteous, honest professional into your home. Meet the team.

We're open Monday through Friday, 8:00 AM to 5:00 PM, with Saturdays by appointment. Mega Care Club members also reach a real person on our private 24/7 Care Line — day, night, weekend, or holiday.

Call (432) 580-6342 for same-day service and emergencies. A real person answers — no phone trees, no offshore call center.

Absolutely — call or text us at (432) 580-6342. You can also opt in to receive appointment reminders, seasonal maintenance tips, and exclusive promotions by text.

We use Customer Assurance Pricing (CAP), a nationally recognized system built on data from tens of thousands of repair tasks. You get a firm price for the diagnosis, and once we know the problem, a firm up-front price to fix it — so there are no surprises when you get the final bill.

Yes. We offer flexible financing through GoodLeap, Synchrony Bank, and Service Finance Company to fit nearly any budget and credit profile. Explore your options or ask your technician during your estimate.

We accept cash, credit, debit, and checks.

The Mega Care Club is our planned maintenance program: two tune-ups a year, a 15% Mega Discount on parts and labor for any repair (repairs only — not new-system installs), a private 24/7 Care Line, priority service, a free Level 1 repair, and a 2-year warranty on repairs. We even track your appointments for you. See everything included.

Every job is backed by our 1-year 100% money-back Satisfaction Guarantee and a lifetime workmanship guarantee. Seasonal tune-ups also include our No Breakdown Guarantee — a $95 tune-up value back toward the repair, plus a free in-season service call, if your system breaks down after we've serviced it. Read the guarantees.

The ZacOne11 Fund is our family's charitable fund in memory of Toby and Frances Franco's son, Zac. We donate $1 for every service call and $11 for every full installation, and 100% of the yearly proceeds go to a charity helping local families. Learn more.