Terms & Conditions
The Short Version
Plain-language summary — the full terms below are what legally govern.
- By using this website or scheduling service, you agree to these Terms. You must be at least 18 and able to enter a contract.
- Estimates and quotes are not binding until both sides sign a written service agreement or work order.
- Website content is general information (and may be created with AI assistance) — it is not professional advice and is no substitute for an on-site evaluation.
- The website is provided “as is”, and our liability for website-related claims is limited.
- Most disputes are resolved by binding arbitration in Texas, and you waive class actions — but you can opt out within 30 days.
- These Terms are governed by Texas law, with venue in Ector County, Texas.
Last Updated: July 15, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website at megacaresolutions.com and the services provided by Mega Care Solutions (also doing business as “Mega Air” and “Mega Air Conditioning”) (“Mega Care Solutions,” “we,” “us,” or “our”), a Texas business operated from 1500 N Texas Ave, Odessa, TX 79761. Please read them carefully. Se habla español — contact us if you would like these Terms explained in Spanish.
1. Acceptance & Eligibility
By accessing this website, requesting a quote, or scheduling service, you agree to be bound by these Terms and our Privacy Policy, including the Do Not Sell or Share choices described there. If you do not agree, please do not use the website or our services. You represent that you are at least 18 years old and able to enter into a binding contract.
2. Our Services
Mega Care Solutions provides residential and commercial heating, air conditioning, heat pump, ductless mini-split, indoor air quality, duct cleaning, and related HVAC services in Odessa, TX and surrounding areas. The website lets you learn about our services and request contact. The specific scope, price, and terms of any work we perform are governed by a separate written service agreement, proposal, or work order.
3. Website Content & AI / Automated-Content Disclaimer
Content on this website is provided for general informational purposes only and may be updated at any time. Some content may be created or refined with the assistance of artificial intelligence tools and reviewed by our team. We also operate an AI-assisted voice concierge for after-hours phone calls (approximately midnight to 7:00 AM local time) that helps triage requests, take your callback details, and dispatch true emergencies to our on-call technician. AI-assisted content and tools may contain errors or omissions and are not a substitute for a professional, on-site assessment by a qualified technician. Do not rely on website content or automated responses for decisions about your HVAC system without confirming with us directly.
4. Estimates & Quotes Are Not Binding
Any estimate, quote, or pricing shown on the website or provided before an on-site assessment is preliminary and non-binding. Estimates are based on the information available at the time and may change once conditions are fully assessed. No price or scope of work is final or binding on either party until it is set out in a written service agreement or work order signed (including electronically) by both you and Mega Care Solutions. We will communicate any material changes before proceeding with work.
5. No Professional Advice
Information on this website is general and does not constitute professional engineering, safety, or installation advice for your specific property. HVAC and indoor-air-quality decisions should be based on an on-site evaluation by a licensed professional.
6. Intellectual Property & Limited License
The website and its content — including text, graphics, logos, images, and design — are owned by Mega Care Solutions or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the website for your personal, non-commercial use. You may not copy, reproduce, distribute, scrape, frame, or create derivative works from the website without our prior written permission.
7. Acceptable Use
You agree not to:
- Use the website for any unlawful purpose or in violation of these Terms;
- Interfere with or disrupt the website, servers, or networks;
- Attempt to gain unauthorized access to any system or data;
- Harvest or collect information about other users;
- Upload malware or harmful code; or
- Infringe the rights of Mega Care Solutions or any third party.
8. User Submissions
If you submit a review, comment, message, or other content to us, you grant Mega Care Solutions a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business (for example, publishing a testimonial). You represent that you own or have the rights to the content you submit and that it is accurate and not unlawful. We may remove any submission at our discretion.
9. Third-Party Services & Links
The website may link to or rely on third-party services — such as financing providers, scheduling tools, equipment manufacturers, and review platforms. Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services, content, or products.
10. Equipment & Workmanship Warranties
Equipment we install is covered by the applicable manufacturer’s warranty, and our workmanship is backed as stated in your written service agreement. Warranty coverage may require documented routine maintenance and proper use. Except as expressly stated in a signed service agreement or required by law, we make no other warranties regarding services.
11. Disclaimer of Warranties (Website)
THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT IS ACCURATE OR CURRENT.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MEGA CARE SOLUTIONS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Nothing in these Terms limits liability that cannot be limited under applicable law, and liability for in-home services is governed by your signed service agreement and Texas law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Mega Care Solutions and its owners, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party right.
14. Governing Law & Venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration agreement below, you agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Ector County, Texas, and you consent to their jurisdiction.
15. Binding Arbitration & Class-Action Waiver
Please read this section carefully — it affects your legal rights. Except for the carve-outs below, any dispute arising out of or relating to these Terms or the website will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court. The arbitration will take place in Ector County, Texas (or your county of residence, at your election), and judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. You and Mega Care Solutions agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.
30-day opt-out. You may opt out of this arbitration agreement and class-action waiver by sending written notice to us at megaaircond@gmail.com (or by mail to the address in Section 22) within 30 days of first accepting these Terms. Your notice must include your name and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.
Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.
16. Dispute Notice & Informal Resolution
Before starting arbitration or a lawsuit, you agree to first contact us and describe the dispute, so we have an opportunity to resolve it informally. Send your notice to megaaircond@gmail.com or call (432) 580-6342. The parties will attempt in good faith to resolve the dispute for at least 30 days before pursuing formal proceedings.
17. Pricing, Billing & Financing
Prices for services are subject to change and are confirmed in your written service agreement or invoice. We accept cash, credit and debit cards, and checks at the time of service. Payment is due as stated in that agreement or invoice; any deposit, cancellation, or late-payment terms will be spelled out in the signed service agreement for the specific job.
We currently offer financing through third-party lenders — GoodLeap, Synchrony, and Service Finance. Financing is subject to credit approval and each lender’s own terms and privacy practices, over which we have no control. Applying for financing does not obligate you to accept an offer, and financing is optional for every job we perform.
18. Termination
We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or for any other reason. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
19. Severability
If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and any written service agreement you sign with us, constitute the entire agreement between you and Mega Care Solutions regarding the website. For service-specific matters, a signed service agreement controls over any conflicting website terms.
21. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the website after changes take effect means you accept the updated Terms.
These Terms are provided for your information and are not legal advice. We recommend you have your own attorney review any state-specific nuances that may apply to your situation.
22. Contact
Questions? Call (432) 580-6342, email megaaircond@gmail.com, or write to Mega Care Solutions, 1500 N Texas Ave, Odessa, TX 79761.