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Meet The Team

The People Behind No One Cares More

We're a family-owned HVAC & indoor-air-quality team serving Odessa, West Odessa, and Midland — and we hire and train every technician around one promise: no one cares more about your comfort than we do.

Mega Care Solutions is a locally owned company, not a national chain. The same people who answer your call, diagnose your system, and stand behind the work all live and work right here in the Permian Basin. Every technician we send is background-checked, licensed, and insured — and our installers are factory-trained on the Daikin equipment we proudly carry, while we service and repair every major brand.

Our standard is simple: treat your home like our own, explain what we find in plain language, and give you an honest price before any work begins. That's what "Everything we do is done to earn and keep your trust." means to us — and it's how we earn the trust of families across Odessa and Midland one visit at a time.

The Faces of Mega Care

Meet the Team

From the owner who answers the phone to the technician at your door — these are the neighbors who'll take care of your home.

Toby Franco, Owner & President at Mega Care Solutions

Toby Franco

Owner & President

Born and raised in Odessa and an Odessa High graduate, Toby has been in the HVAC industry since he was 16. He worked 21 years at S&P Air Conditioning & Heating, purchased the company in 2004, and eventually renamed it Mega Care Solutions. Married to his wife Frances for close to 40 years, he loves cooking and golfing — and believes "we are born for the benefit of others."

Gracie, Client Care · Since 2011 at Mega Care Solutions

Gracie

Client Care · Since 2011

Gracie joined Mega Care Solutions in 2011 to complete an internship — and it turned into a career and a second family. A working mother who loves Jesus, her husband and three children (and all things teal), she serves every client with the same "No one cares more!" attitude.

Brenda, Customer Service Representative at Mega Care Solutions

Brenda

Customer Service Representative

A native of Odessa and a Permian High graduate (Go Mojo!), Brenda is an experienced customer service representative who takes pride in providing the best customer care possible. Married 11 years with four daughters, she loves making memories with family and friends.

Manny, Service Technician at Mega Care Solutions

Manny

Service Technician

Born in El Paso, Manny studied criminal justice before following his talent for fixing things into electrical repair and, most recently, HVAC. A graduate of HVAC Technical School with Go Time Success Group, he enjoys using his knowledge to help people stay comfortable.

Eric, Service Technician at Mega Care Solutions

Eric

Service Technician

Born and raised in Odessa, Eric is a true Texan currently pursuing his HVAC education at Midland College. His favorite thing is making someone's day brighter — and with two cats at home, he's right at home helping customers with pets.

What Every Mega Care Tech Brings

We can't fake caring — so we hire for it, then back it with training and accountability.

Family-Owned & Local

A locally owned team you'll see again — accountable to the Odessa and Midland neighbors we serve, not a national call center.

Background-Checked & Insured

Every technician is licensed, insured, and screened, so you can feel safe welcoming us into your home.

Daikin-Trained Installers

Factory training on the Daikin systems we install — plus the experience to service and repair every major brand.

Honest, Upfront Pricing

A clear price before any work begins — no pressure, no guesswork, and no surprises on the final invoice.

Respect for Your Home

Shoe covers, drop cloths, and a tidy worksite. We treat your home like our own and leave it the way we found it.

24/7 Care Line

Mega Care Club members reach a real person on our private 24/7 Care Line — day, night, weekend, or holiday.

Think you'd fit a team that puts care first? See our open positions →

No One Cares More!

Meet the team on your next service call

Call or request service and one of our background-checked, Daikin-trained technicians will take care of the rest — because no one cares more.

  • 24/7 Care Line
  • Se Habla Español
  • Family Owned
Call or Text Us(432) 580-6342

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